About this role
The Associate Director is a vital member of the Clinical Operations Leadership Team in the Clinical Science and Medical Affairs organization. This role provides strategic leadership and oversight of Trial Master File (TMF) operations, enhancing functionality, efficiency, scalability, and quality. It also oversees Clinical Operations reporting, metrics, KPIs, and analytics.
Day-to-day involves serving as primary point of contact for TMF processes, systems, and study-specific support. Develop and oversee global TMF standards, SOPs, and controlled documents aligned with ICH-GCP, EMA, MHRA, and CDISC TMF Reference Model. Ensure inspection readiness and support audits and regulatory inspections.
Collaborate with senior leaders and stakeholders to establish, manage, and generate reports and analytics for performance measurement and optimization. Lead interpretation of metrics, communicate KPIs to teams and management, identifying trends and opportunities. Drive evolution of TMF support model and vendor relationships.
Work within a leadership environment with staff oversight responsibilities, potentially including line management. Lead governance with TMF vendors and represent TMF in system integrations like CTMS, EDMS, ISF, CDMS/EDC. Focus on continuous improvement in operations and analytics.
Requirements
- TMF system and process expertise
- Exceptional vendor oversight
- Strong foundation in inspection readiness and support
- Expertise in ICH-GCP, EMA, MHRA regulations and industry best practices
- Knowledge of CDISC Trial Master File Reference Model
- Experience reviewing clinical documents, particularly study plans
- Proficiency in developing and interpreting TMF and clinical operations metrics/KPIs
- Leadership in analytics strategies and system integrations like CTMS, EDMS
Responsibilities
- Provide oversight and management of TMF vendors and associated processes
- Develop and oversee global TMF-related standards, SOPs and controlled documents aligned with ICH-GCP, EMA, MHRA and CDISC TMF Reference Model
- Ensure inspection readiness and support audits and regulatory inspections
- Develop, generate, analyse and present standard TMF metrics/KPIs to demonstrate TMF health
- Lead continuous evolution, implementation and oversight of TMF support model
- Manage TMF vendor budget negotiations and operations spend
- Create and generate reporting, metrics/KPIs and analytics to measure performance, compliance and effectiveness
- Communicate performance metrics and KPIs to study teams, functional leadership and senior management
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